Shipping & delivery

Every printed product is made to order just for you, using your pet's artwork. Because of this, production begins after your order is placed and payment is confirmed.

Most US orders arrive in about 5–14 days. This is roughly:

• A few days to print and prepare your order.
• A few days in the mail.

Times are estimates and can vary around holidays, during busy periods, or because of carrier delays outside our control.

We currently ship to addresses in the United States. Shipping is free on every print — the cost is included in the product price.

Digital files are delivered immediately after payment. There is no shipping and no waiting — you can view and download your art from your order page as soon as your order is confirmed.

Once the printer hands your parcel to the carrier, we will email you a tracking number. You can also see your order status at any time by signing in to your account.

Different products are made by different print partners. Wall art (canvas, framed prints, fine art paper, metal prints, and peel & stick) is produced by one partner, while gifts like mugs, calendars, and post cards are produced by another.

If your order includes items from more than one partner, it may arrive in more than one package. Each package is printed and shipped on its own schedule, so it has its own delivery estimate and its own tracking number. You will not be charged extra shipping — it is already included in the product price.

Please check your shipping address carefully at checkout. We are not responsible for orders sent to an incorrect or incomplete address provided by you. If you spot a mistake after ordering, email hello@printmypetart.com as soon as possible and we will try to correct it before it ships.

If your order is significantly delayed or appears lost in transit, contact us and we will work with the carrier to locate it or arrange a replacement where appropriate.